Managed IT Services
At CAP Technologies we know IT problems can reduce growth and affect revenue. Reoccurring issues that are not resolved properly can exacerbate these effects on all areas of the business. The Managed IT Services we offer can unlock potential in your business while providing peace of mind that your business and staff are taken care of properly.
Managed IT & Support Services
Reactive & Proactive Support services
CRM Ticket Management System
SLA Management
24/7 monitoring & IT support
Monthly Usage Reports
Cyber Security Awareness
IT Support Packages
CAP Care
Access to unlimited IT Support Services
Time Pack
A block of hours that can be utilised however your business requires
Ad-Hoc
Use of our services as and when you need us
IT Management Services
Automated Systems
Automated system configuration and software installation
Procurement of Hardware
PC’s, Laptops, Mobiles, Servers, Cloud Hosted Solutions
Cyber Security
Cyber Essentials & Cyber Essentials Plus
Cabling, Networking & Maintenance
Connectivity Solutions
Backup & Disaster Recovery Solutions
Proactive IT Support
Maintaining IT infrastructure is important. Without alerts, monitoring and physical checks it’s very easy for a business to fall behind with technology. By joining our monthly support CAP Care plan your business can stay one step ahead. As well as manual checks to your systems and network we also supply automation software, enabling clients to take advantage of management, maintenance and automation.
We leverage automation for the the following scenarios:
Application of Company Security Policies
System Checks, Repairs and Management
Installation of new Workstations
Management of Patches and Updates
Reactive IT Support and Out of Hours
IT systems need to be up and running around the clock. CAP Technologies can assist if you require support 24 hours a day, 7 days a week, 365 days a year. If you own a business that requires this level of support, let us know so we can tailor a support package to your requirements.
CAP Technologies Managed IT Services
For more information about our Managed IT Services and how we can help increase your businesses efficiency, contact our team who will be happy to discuss your options and opportunities.